Airbnb.org is an independent, publicly-supported nonprofit organization that partners with nonprofits to provide people with emergency housing in times of crisis.
Through the Airbnb Open Homes and Frontline stays initiatives, Airbnb has worked with communities to help people in times of need since 2012. Now, Airbnb is establishing Airbnb.org as an independent organization to build upon these efforts and help even more people.
Airbnb.org is an independent organization with an independent board of directors. It’s an approved tax-exempt public charity under Section 501(c)(3) of the U.S. Internal Revenue Code. Contributions to organizations with 501(c)(3) status may be tax deductible.
Airbnb is covering the operating costs of Airbnb.org so community donations go further in supporting people in times of crisis.,
Find out more about who Airbnb.org is supporting and the impact the Airbnb community has had to date. Airbnb.org’s first annual Impact Report will be available before the end of 2021.,
The Airbnb community can support Airbnb.org by hosting or by donating. Hosts can choose to host Airbnb.org stays for free or to donate a percentage of each payout. These hosts will get an Airbnb.org supporter badge on their profiles. Anyone can give a one-time donation to Airbnb.org at any time.
Anyone with an entire home or apartment to offer can host free stays for people in times of crisis through Airbnb.org. Right now, shared rooms and private rooms are not eligible for the program.
The listings available on the site are as diverse as the Hosts who list them. Find out more about home types to see how to describe your space.
Like all hosts on Airbnb, Hosts offering free stays through Airbnb.org must meet our hospitality standards, which include accurately representing your listing and availability, as well as providing a safe, secure, and clean space for guests. All hosts and guests are required to uphold Airbnb’s community standards.
Airbnb.org currently supports:
If you’re eligible and in need of emergency housing, learn more about how to book an Airbnb.org stay. Check this article and the Airbnb.org page regularly to find the most current programs and eligibility requirements, which are subject to change.,,
In the aftermath of a disaster, there is a critical need for emergency housing. In this instance, people impacted by the disaster can submit a request for temporary housing through our disaster relief page. After verification, they may book a free stay offered by hosts supporting Airbnb.org directly for themselves.
To be eligible for emergency housing, guests must reside in the impacted area. Both permanent residents and travelers with a confirmed hotel or rental reservation are eligible. Guests are required to provide proof of address . Once they submit their request, their information will be reviewed by Airbnb.org or its service providers before they can book.
Relief workers must be affiliated with a nonprofit partner of Airbnb.org and referred to the program by their organisation in order to book.
Learn more about Disaster relief stays.
There are many barriers for people who are trying to rebuild their lives in a new place. Before settling into permanent housing, refugees and asylum-seekers need to finalize paperwork, search for jobs, and find a temporary place to stay. In this instance, a staff member from a nonprofit will book an Airbnb.org stay on behalf of the guest. All guests have the legal status of a recognized refugee entitled to international protection as determined by the United Nations High Commissioner for Refugees (UNHCR) and/or have begun the process of seeking asylum in the country where they currently reside.
Learn more about Refugee housing.
In order to book an Airbnb.org stay as a guest, you must meet eligibility requirements and be approved.,,
If you've been impacted by a disaster and are in need of emergency housing, go to our Disaster Relief page to find events that qualify for an Airbnb.org stay. If you can't find the event that you've been impacted by, free stays are not currently available for that event.
After you submit your request, we may get in touch to check on additional details. We aim to review all submissions within 24 hours. If we can’t verify your information or it doesn’t meet our eligibility criteria, we’ll send you an email to let you know.
If you’re a relief worker, you must be referred by an Airbnb.org nonprofit partner. It isn’t possible to apply for relief worker housing through Airbnb.org as an individual at this time.
To be approved for Refugee housing, you must be referred by a nonprofit partner. It isn't possible to apply for Refugee housing through Airbnb.org as an individual at this time.
Learn more about the nonprofits that we partner on Airbnb.org.
If you’re approved, you'll receive an email inviting you to browse available stays. Here are a few tips to keep in mind:
A dedicated support team is available to all hosts, guests, and nonprofit partners for issues and questions related to Airbnb.org reservations 7 days a week, from 9am to 5pm Pacific Standard Time. Contact us here.
Airbnb Support Ambassadors are also available 24 hours a day, 7 days a week.
If you encounter an emergency situation, or if your personal safety is threatened during a stay, contact local police or emergency services immediately.
If you need help from Airbnb with a safety concern, contact our Trust and Safety team.
Before the start of the stay, you can also read our safety tips.